Privacy Policy

1. Information We Collect

We collect only the information we need to serve you. This may include:

• Your name, phone number, and email address when you contact us or send an enquiry.
• Your delivery address and pincode when you place an order.
• Details of the products you enquire about or order.
• Messages you send us through WhatsApp, phone, email, or our contact form.
• Basic technical information, such as browser type and pages visited, collected through standard website tools.

2. How We Use Your Information

• To process and deliver your orders.
• To reply to your enquiries and provide customer support.
• To share order updates and delivery information.
• To improve our website, products, and services.
• To meet legal and accounting requirements.

3. Sharing of Information

We do not sell or rent your personal information. We share only what is necessary with trusted service providers who help us run our business, such as delivery partners and payment service providers, and only for that purpose.

We may also disclose information if required to do so by law or by a government authority.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to keep the site working properly and to understand how visitors use it. You can control cookies through your browser settings, although some features may not work as intended if cookies are disabled.

5. Third-Party Links

Our website may link to third-party services such as WhatsApp, social media pages, and our online product catalogue. We are not responsible for the privacy practices of those services, and we encourage you to read their policies.

6. Data Security

We take reasonable steps to protect your information from unauthorised access or misuse. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices

You may contact us at any time to ask what information we hold about you, to correct it, or to request that we delete it, subject to any legal obligation to keep certain records.

8. Children's Privacy

Our website is not directed at children under 18, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page, along with the date it was last updated.